*Special attention to patient satisfaction with a customer-centric and a customer-friendly vision.
*Priority of moral and humanitarian issues against economic issues in confrontation with the patients.
*Unavoidability of patient safety in Moheb Kowsar Hospital as a principle.
.Kind and respectful behavior of the hospital staff and managers with one another and with the clients*
.Employing expert and efficient work force with professional ethics, in compliance with upstream institutional rules*
*Maintenance and management of human assets of the organization, with special attention to the enhancement of the welfare services of the staff, to raise their incentives and capabilities with the purpose of stablishing a learning organization.
*Promoting the organizational culture of error reporting without concern about criticism and punishment, in order to prevent, monitor and control medical errors.
*Moheb Kowsar Hospital pays special care to the procedure for attracting contractors so as to obtain maximum quality and safety with a minimum price.
.Contribution in the implementation of the policies of Iran University of Medical Sciences*
.Emphasis on beautification and adornment of the hospital premises*
.Promoting teamwork and professional ethics*