The CEO of Moheb Salamat Kashan Institute said: “In this standard, with guidelines for monitoring and measuring the satisfaction of service recipients, we move towards more satisfaction of service recipients, and the focus of this international standard is to turn complaints into service satisfaction.”
Nanakar continued: “Today, the auditors of the German ISO Tuff Company, in the presence of Moheb Salamat Hospital in Kashan, awarded the ISO management certificate to the senior managers of this hospital.”
It should be noted that Moheb Salamat Kashan Hospital in 1998 succeeded in obtaining the international quality management standard of ISO 9001, the international standard of occupational safety and health ISO 45001, the international environmental standard of ISO 14001 and the 5S workplace beautification system. Managed to extend them this year
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